Privacy policy

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Privacy Policy

Privacy Policy

Welcome to our Privacy Policy page. Your privacy is of utmost importance to us. This policy outlines the types of personal data we collect, how we use it, and your rights concerning that information. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

What Data We Collect

We collect and process the following types of personal data:

  • Contact Information: such as your name, email address, postal address, and phone number when you contact us or subscribe to our services.
  • Usage Data: details of your visits to our website including IP address, browser type, pages visited, and the dates/times of those visits.
  • Cookies and Tracking Data: information collected through cookies and similar tracking technologies to improve your experience on our site.
  • Communication Data: any information you provide when you communicate with us including via email or social media.

How We Use Data

We use your personal data for the following purposes:

  • To provide, operate, and maintain our website and services.
  • To respond to your inquiries and provide customer support.
  • To send you administrative communications including updates, security alerts, and support messages.
  • To personalize and improve your experience on our website.
  • To analyse usage trends and monitor the effectiveness of our services.
  • To comply with legal obligations and protect the rights and safety of our company and users.

Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small files placed on your device that help us recognize your browser and store certain information.

Types of cookies we use include:

  • Essential Cookies: necessary for the website to function properly.
  • Performance Cookies: collect anonymous data on how visitors use our site to help us improve functionality.
  • Functional Cookies: enable the website to remember choices you make and provide enhanced features.

You can control or disable cookies through your browser settings; however, please note that disabling cookies may affect the functionality of the website.

Third-Party Links

Our website may contain links to third-party sites or services, such as our social media page on X (formerly Twitter). These third-party sites have their own privacy policies, and we encourage you to review them before providing any personal information. We do not accept any responsibility or liability for their content or practices.

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include but are not limited to:

  • Secure servers and encryption technologies.
  • Access controls and authentication protocols.
  • Regular security assessments and staff training.

Despite these efforts, no method of transmission over the internet or electronic storage is completely secure. Therefore, while we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security.

User Rights

You have the following rights regarding your personal data:

  • Right to Access: You may request access to the personal information we hold about you.
  • Right to Rectification: You can request correction of inaccurate or incomplete data.
  • Right to Erasure: You may request deletion of your data when it is no longer necessary for the purposes we collected it.
  • Right to Restrict Processing: You can ask us to limit how we use your data.
  • Right to Object: You may object to certain data processing activities.
  • Right to Data Portability: You can request a copy of your personal data in a structured, commonly used format.

If you wish to exercise any of these rights, please contact us using the information below.

Contact Information

If you have any questions or concerns about our privacy practices or want to exercise your rights, please contact us at: